The Back-Office User Impersonate extension adds secure, role-controlled impersonation functionality to the OroCommerce back office. It enables authorized users to act on behalf of other back-office users, making it easy to troubleshoot issues, verify access levels, or assist team members directly.
Impersonation is launched via a new Impersonate action in the user grid. When triggered, the system opens the impersonated session in a new browser tab under the selected user’s identity, leaving the original admin session intact. The process is straightforward, with immediate feedback shown through flash messages for success or failure.
Access is strictly managed with the help of the Can Impersonate Back-Office Users capability. Admins can assign this privilege to specific roles, ensuring only authorized staff can use the feature. This keeps usage secure and auditable while enhancing support and QA workflows.
Key Features:
New Role Capability: The extension introduces a new capability called Can Impersonate Back-Office Users. This feature allows users with specific roles to impersonate back-office users.
Role-Based Access Control: Impersonation rights are restricted to designated back-office roles to ensure secure usage.
One-Click Impersonation from User Grid: Users can initiate impersonation directly from the user grid with a quick-access action.
Separate Tab for Impersonation Sessions: Impersonation sessions open in a new browser tab, clearly distinguishing between the admin view and the impersonated view.
Real-Time Flash Messages: Users will receive immediate notifications indicating success or error when impersonating another user.
Before installing this extension, please be aware of the following conditions that apply to its use.
- Please check Oro Documentation for extension installation and management instructions.
- This extension is provided “AS-IS” and without warranty of any kind, and it is not covered by the Oro User licenses agreement.
- Users of this extension can modify it and use modified code following OSL-3.0. licence.
- Before using this extension in a production environment, ensure it’s validated on any development environment.
Oro Team extensions maintenance and modifications are possible in scope of a dedicated agreement. Contact an Oro Representative for more information.