The Corporate Agent Extension enables users to act as a “Corporate Agent”, allowing them to impersonate subsidiary customer users from the storefront. Subsidiary customer users are those associated with a child customer of the primary customer account.
Key Features & Benefits:
Simplified Subsidiary Management: Empowers designated customer users to act as Corporate Agents, providing direct access to subsidiary accounts.
Seamless Representation: Corporate Agents can efficiently manage and support subsidiary customer accounts without requiring separate logins or navigating complex back-office systems.
Improved Operational Efficiency: The intuitive “Impersonate subsidiary” top bar and clear user notifications streamline the impersonation process, saving time and reducing errors.
Secure Access & Visibility: The impersonation bar remains hidden unless the Corporate Agent meets login criteria.
Clear User Notifications: Flash messages ensure transparency by confirming impersonation successes or failures.
Easy Account Switching – A simple “Back to the main account option” enables a smooth transition back to the Corporate Agent’s account.
Please note that the feature is only available for enterprise customers. Contact an Oro Representative to learn more.
Before installing this extension, please be aware of the following conditions that apply to its use.
- Please check Oro Documentation for extension installation and management instructions.
- This extension is provided “AS-IS” and without warranty of any kind, and it is not covered by the Oro User licenses agreement.
- Users of this extension can modify it and use modified code following OSL-3.0. licence.
- Before using this extension in a production environment, ensure it’s validated on any development environment.
Oro Team extensions maintenance and modifications are possible in scope of a dedicated agreement. Contact an Oro Representative for more information.