Substitute Products

Oro Team
Supports versions: 5.0.0 LTS, 5.1.0 LTS, 6.0.0 LTS, 6.1.0 LTS
Quotation Based

Short Overview

The Substitute Products extension for OroCommerce introduces an “Archived” inventory status and enables the assignment of product substitutes. This functionality supports continuous product discoverability and smoother order flows when specific items are unavailable..

The Substitute Products extension enhances product lifecycle management in OroCommerce by adding inventory-level controls and customer-facing substitution logic. It introduces a dedicated “Archived” inventory status to mark products that are no longer available while keeping them in the catalog for historical or reference purposes.

In addition, the extension enables the assignment of substitute products that are automatically suggested or redirected to when a product becomes archived. This ensures customers remain engaged and are guided to alternative products, helping maintain sales continuity and reduce cart abandonment.

Substitute products can be configured to appear across key interfaces in the storefront, including the Shopping List view and Quick Order Form, ensuring substitution logic is consistently applied throughout the customer experience. In cases where no direct substitute is specified, the system may redirect to a selected web catalog node, maintaining contextual navigation.

Key Features:

Archived Inventory Status: Mark products as archived without removing them from the catalog. Useful for phasing out items while retaining visibility for reporting or reference.

Product Substitution Logic: Configure substitute products for archived items to automatically suggest or redirect customers to available alternatives.

Smart Redirects: Automatically redirect users to defined substitutes or a fallback web catalog node if no direct substitute is provided.

Integrated User Experience: Substitution logic is enforced in the storefront areas, such as the Shopping List view page and Quick Order Form, ensuring consistency and usability across the purchasing journey.

Before installing this extension, please be aware of the following conditions that apply to its use.

  • Please check Oro Documentation for extension installation and management instructions.
  • This extension is provided “AS-IS” and without warranty of any kind, and it is not covered by the Oro User licenses agreement.
  • Users of this extension can modify it and use modified code following OSL-3.0. licence.
  • Before using this extension in a production environment, ensure it’s validated on any development environment.

Oro Team extensions maintenance and modifications are possible in scope of a dedicated agreement. Contact an Oro Representative for more information.

Please Contact an Oro Representative to learn more.

OroCommerce Enterprise Edition

  • 6.1.0 LTS
  • 6.0.0 LTS
  • 5.1.0 LTS
  • 5.0.0 LTS
to submit a support request

Oro Extensions store is our new technology and innovation hub connecting online merchants looking to extend functionalities of Oro business applications and developers willing to market solutions compatible with Oro products. The Extensions store allows Oro applications’ users to browse and instantly download cost-efficient connectors and integrations helping them make the most out of their OroCRM and OroCommerce deployments. The Extensions store lists free, paid, and quote-based extensions developed either by the Oro team or the Oro community. The offering includes extensions for management of leads and opportunities; tools for sales and marketing; integrations for payment processing, shipment, accounting, and invoicing; solutions for customer support, and much more. Oro Extensions store is always open to modules extending on the capabilities of Oro products. Join Oro’s vibrant ecosystem and leverage the multiple benefits this will bring. External developers contributing to the growing Oro Extensions store capture new customers for their products and services, and market their solutions on our site at no cost.

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